Customer and employee safety is our top priority.

We shall be following Governor Ducey’s safety guidelines to prevent the spread of COVID-19.

• Shoppers must now wear masks inside the factory store. Please do not come in without one. We shall offer you gloves if you would like to use them.
• We shall have hand sanitizer at the front of the store.
• We shall wipe your purchases before packing. Our Fixjoyco team member will change gloves each time they begin to work on a new customer’s ware or credit card transaction.
• We will only be taking credit card transactions at this time. No cash transactions.
• Protective plexiglass shields will be in place at customer service areas. At the Fixjoyco’ wrapping station and checkout.
• Please use Social distancing. Everyone should keep a 6 feet distance.

All of Fixjoyco ceramic pieces are lead-free. We do not put lead in any of our clay or glazes. Our ceramic pieces pass CA Prop 65 as well as FDA standards.

Most colors, including white, are cadmium-free.

The glaze colors orange and red cannot be made without cadmium. But the safety of our dinnerware is of utmost importance to us. Therefore, Fixjoyco only uses what is called “encapsulated cadmium”. The cadmium is encapsulated in non-toxic Zircon crystals rendering the cadmium impossible to leach out of the crystals.

Fixjoyco has even tested our red and orange glazed dinnerware after being used daily, by our CEO’s family of four, for 5 years. These tests, like the tests of freshly made dinnerware, also have results of “none detected”, whatsoever, for lead and cadmium.

Again, our ceramic pieces (even any pieces with orange or red glaze) have always passed CA Prop 65 and FDA standards. We actually surpass those standards as our test results show “none detected”, whatsoever, for lead and cadmium.

Fixjoyco dinnerware is known for its durability and longevity of use as well as its beauty.

Following these few simple guidelines will help keep your ware at its best:

Rubbing an unglazed “foot” against a glazed surface can cause surface scratches Stack with care You may want to insert a paper towel between items when nesting Do NOT use on a stove top burner Avoid impact. Handle with care Silverware marks all ceramic surfaces; the more you use your dishes, the more likely it is that you shall see grey “metal marks” on its surface. Do NOT use bleach to remove metal marks, as bleach will often leave a chalky look on your dinnerware. Scrubbing only with a scouring pad can wear down a glaze surface, thus making it more difficult to clean and easier to receive metal marks in the future

THE ANSWER to remove metal marks: We recommend a safe, reusable product called ChinaMate®. When kept filtered, the cleaner will last indefinitely, saving you money and time. Soaking dinnerware in ChinaMate® and rubbing with a Scotch-Brite™ pad effectively removes metal marks without compromising the look or surface quality of your dinnerware.

Access the ChinaMate® website at www.silvermatecompany.com

We accept Visa, Mastercard, Discover, and Paypal.